How to Obtain Credit Notes for Gorilla Trekking Permits from UWA

Guide to Obtaining Credit Notes for Gorilla Trekking Permits from Uganda Wildlife Authority

How to Obtain Credit Notes for Gorilla Trekking Permits from Uganda Wildlife Authority Are you familiar with the process of obtaining credit notes for gorilla trekking permits from the Uganda Wildlife Authority (UWA)? A credit note is a form of payment held by UWA on behalf of individuals and tour operators due to cancellations or postponements. These credit notes can be used to purchase various services such as gorilla permits, chimpanzee permits, and park entrance fees.

In the past, global travel restrictions and other unforeseen circumstances have caused many individuals to cancel or postpone their gorilla trekking safaris in Uganda. While UWA was unable to offer refunds for cancelled permits, they did provide the option to process credit notes for those who had previously booked their gorilla trekking permits. These credit notes can be used to purchase new gorilla permits up until December 31, 2022.

If you are interested in obtaining a credit note for your gorilla trekking permit, the information below will provide a helpful guide on how to complete the process with the Uganda Wildlife Authority.

Understanding Credit Notes from Uganda Wildlife Authority

If you have ever had to cancel a gorilla permit in Uganda, you may have received a credit note from the Uganda Wildlife Authority (UWA). A credit note is a statement issued by UWA for canceled gorilla permits, which can be used to make new bookings in the future. This means that you do not have to lose your money if your trip is canceled.

The credit note arrangement allows you to use the money held by UWA to purchase any product or service, including entrance fees and discounted products during the promotional period. Additionally, you can top up on other existing permits using the money on the credit note arrangement.

It is essential to note that gorilla permits purchased at the old rate (USD 600) that were rescheduled or converted into credit notes will remain at that rate. To request a credit note, you will need to go through the UWA central registry or contact them via email.

In conclusion, a credit note from UWA is a convenient option that allows you to use your canceled gorilla permit payment to purchase other services and products in the future. If you need further assistance with obtaining a credit note, do not hesitate to contact the UWA for guidance.

UWA’s Decision to Allow Tour Operators to Process Credit Notes Explained

Uganda Wildlife Authority (UWA) has taken a step towards efficient management of unused permits by allowing tour operators to process credit notes. Since most of the gorilla permits are purchased through tour operators and not directly from UWA, this arrangement makes it easier for them to manage and follow up on credit note requests.

Tour operators are required to submit details of their clients who had booked permits in advance to the UWA Reservation Office. This helps to ensure that permits for these clients are canceled from the system at least seven days before the tracking date, allowing for efficient management of the system.

In conclusion, UWA’s decision to allow tour operators to process credit notes ensures proper management of unused permits. By working with tour operators, UWA can efficiently issue credit notes, making it easier for clients to use them for future bookings.

Processing a Credit Note with Uganda Wildlife Authority (UWA)

To process a credit note with UWA, you must follow a specific procedure. First, you need to write a letter on your company’s headed paper addressed to UWA. The letter should be duly signed by the allowed signatory and should contain details of the gorilla permits you wish to cancel from the UWA system.

Canceling the current permits from the system involves holding onto your money for future bookings. Your letter should include a breakdown of the details and totals as shown in the table provided. To ensure accuracy, please use the attached excel sheet and attach it to your email to UWA.

You will also need to attach proof of payment for the permits in question. This is a crucial step that ensures your credit note request is processed promptly and accurately.

In summary, the process of processing a credit note with UWA involves writing a letter on your company’s headed paper with details of the permits you wish to cancel, attaching an excel sheet with a breakdown of the details and totals, and providing proof of payment for the permits in question. By following these steps, you can efficiently process your credit note with UWA.

Processing a Credit Note with Uganda Wildlife Authority (UWA)

To process a credit note with UWA, you must follow a specific procedure. First, you need to write a letter on your company’s headed paper addressed to UWA. The letter should be duly signed by the allowed signatory and should contain details of the gorilla permits you wish to cancel from the UWA system.

Canceling the current permits from the system involves holding onto your money for future bookings. Your letter should include a breakdown of the details and totals as shown in the table provided. To ensure accuracy, please use the attached excel sheet and attach it to your email to UWA.

You will also need to attach proof of payment for the permits in question. This is a crucial step that ensures your credit note request is processed promptly and accurately.

In summary, the process of processing a credit note with UWA involves writing a letter on your company’s headed paper with details of the permits you wish to cancel, attaching an excel sheet with a breakdown of the details and totals, and providing proof of payment for the permits in question. By following these steps, you can efficiently process your credit note with UWA.

Credit Note Transfer Policy of Uganda Wildlife Authority

Uganda Wildlife Authority has a policy against transferring credit notes from one tour operator to another. This decision was made to comply with internal financial management policies. Tour companies that have credit notes and wish to transfer them are advised to use these statements to purchase new permits. After purchasing the new permits, they can transfer them to any other tour company, but the name of the original tour company will remain in the Uganda Wildlife Authority system.

Time Limit for Processing and Utilizing Credit Notes from UWA

After the UWA finance team reconciles the gorilla permits cancellation, they will issue a credit note to you for the amount paid. This credit note can be used for future bookings and should be utilized before December 31st, 2022, after which it will expire.

Why Choose Trek Africa Tours for Your Uganda Gorilla Trekking Experience?

Trek Africa Tours is the ultimate partner when it comes to booking your gorilla trekking permits in Uganda. In case you are unable to make it for the trek due to unforeseen circumstances, we can help you process a credit note for your permits. We offer various gorilla trekking packages, including budget, mid-range, and luxury options that cater to your preferences and budget.

Our satisfied clients speak for us, with numerous positive reviews on Trip Advisor. We are committed to providing excellent service and ensuring customer satisfaction. Our team of experienced tour consultants is always available to answer all your safari questions and make your gorilla trekking tour a memorable experience.

By booking your gorilla trekking tour with Trek Africa Tours, you are assured of an unforgettable adventure in the heart of the African wilderness.